Protect your bag from water, prolonged sunlight, heat, oils and perfume. Avoid prolonged contact with fabrics that may transfer colour. If wet, gently blot with a clean, absorbent cloth and allow to dry naturally, away from direct heat. Store in a breathable dust bag, lightly filled to preserve its shape, and avoid overloading.

For suede, use a soft suede brush on the dry surface, with light strokes. Do not apply leather cream, polish or household cleaning products. Entrust persistent marks to a leather-care specialist.

In-stock pieces are prepared with care and dispatched within 2–3 business days. Standard delivery is complimentary. Express options, where available, are shown at checkout. Delivery time varies by destination and is additional to preparation time. Tracking details are sent when your order is dispatched.

For pre-orders or waitlist purchases, please contact Client Service for the expected dispatch date.

Complimentary returns are available for eligible orders within 30 days of receipt. Items must be unused and returned in their original condition, with their packaging and accessories. Personalised and made-to-order pieces are excluded, except in the event of a defect, without affecting applicable statutory rights. Please contact contact@belmar.co before returning an item. See our Returns & Refunds Policy for full conditions.