Privacy policy

Last updated: September 2026

At Belmar, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose and protect your information when you visit belmar.co, make a purchase, contact us or otherwise interact with Maison Belmar.

1. INFORMATION WE COLLECT

Depending on how you interact with Belmar, we may collect:

Contact information
Name, email address, telephone number, billing address and shipping address.

Order and transaction information
Products purchased, order history, payment status, returns and refunds.

Payment information
Payments are processed through secure third-party payment providers. Belmar does not directly store complete payment-card details.

Account information
If you create an account, we may collect your login information and account preferences.

Device and usage information
IP address, browser type, device information, pages viewed and information about how you interact with our Website.

Communications
Information you provide when contacting our Client Service team.

2. HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • process and deliver your orders;
  • process payments, returns and refunds;
  • provide Client Service;
  • communicate with you regarding your orders;
  • maintain and improve our Website;
  • prevent fraud and protect the security of our services;
  • comply with legal and regulatory obligations;
  • send marketing communications where permitted by law or with your consent;
  • personalize your experience and understand how customers interact with Belmar.

3. SHOPIFY

Our online store is powered by Shopify, which provides the ecommerce infrastructure through which we offer our products and services.

Shopify may collect and process certain personal information when you visit or make a purchase through our Website in order to provide its services, maintain security, prevent fraud and operate the ecommerce platform.

Shopify may process information in countries other than the country in which you live.

4. SERVICE PROVIDERS

We may share personal information with trusted service providers when necessary to operate our business.

These may include providers responsible for:

  • ecommerce infrastructure;
  • payment processing;
  • shipping and logistics;
  • fraud prevention;
  • website hosting and technology;
  • analytics;
  • marketing and advertising;
  • customer support.

These providers may only process information as necessary to perform services on our behalf or as otherwise permitted by applicable law.

We may also disclose information when required to comply with law, legal proceedings or requests from competent authorities.

5. INTERNATIONAL TRANSFERS

Belmar operates internationally.

As a result, your personal information may be processed or stored outside your country of residence, including in countries whose data-protection laws may differ from those in your jurisdiction.

Where required by applicable law, appropriate safeguards are used for international transfers of personal information.

6. COOKIES

We use cookies and similar technologies to operate the Website, remember your preferences, understand Website usage and improve your experience.

Certain cookies are essential for the Website to function.

Other cookies, including analytics or advertising cookies, may be used subject to your consent where required by applicable law.

You can manage your preferences through the cookie settings available on our Website.

7. MARKETING

If you subscribe to our communications, we may use your contact information to send you information about Belmar, new collections, products, events and other news.

You may unsubscribe at any time by using the unsubscribe link included in our communications or by contacting us at contact@belmar.co.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud and complying with legal, tax and accounting obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

9. DATA SECURITY

We use reasonable technical, administrative and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

10. YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • request access to your personal information;
  • correct inaccurate or incomplete information;
  • request deletion of your information;
  • restrict certain processing;
  • object to certain uses of your information;
  • receive certain information in a portable format;
  • withdraw consent where processing is based on consent;
  • opt out of certain marketing communications;
  • lodge a complaint with the relevant data-protection authority.

Certain rights may be subject to exceptions or limitations under applicable law.

To exercise your rights, contact us at contact@belmar.co.

We may need to verify your identity before processing certain requests.

11. US PRIVACY RIGHTS

Residents of certain US states may have additional privacy rights under applicable state law.

These may include rights to access, correct or delete personal information and, where applicable, to opt out of certain uses of personal information for targeted advertising or the sale or sharing of personal information.

Belmar does not sell personal information in exchange for monetary payment.

Certain advertising or analytics activities may nevertheless be considered a "sale" or "sharing" under some US privacy laws. Where required, appropriate opt-out mechanisms will be made available.

12. CHILDREN

Our Website and products are not intended for children.

We do not knowingly collect personal information from children in violation of applicable law.

13. THIRD-PARTY WEBSITES

Our Website may contain links to third-party websites or services.

Belmar is not responsible for the privacy practices, security or content of those third parties. We encourage you to review their privacy policies before providing personal information.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, services or applicable legal requirements.

The latest version will always be available on this page, together with its most recent revision date.

15. CONTACT US

For questions regarding this Privacy Policy or the processing of your personal information, or to exercise your privacy rights, please contact:

Maison Belmar
contact@belmar.co